Organisations and Management Essay Example | Topics and Well Written Essays - 750 words

Organisations and Management - Essay Example The situation of Mainland Enterprises suggests that most people have little contact with people of other cultures/ethnicities in their everyday lives that is not role-related. Some employees avoid interacting with members of other cultures/ethnicities and/or view them as "undesirable" staff. This case vividly portrays that interpersonal communication employed by the CEO is ineffective and inefficient caused by different values and traditions of people, and poor interaction between all employees. For instance, the CEO and Western employees have different perception and understanding of the â€Å"family† concept of organizational culture but the CEO is unable to recognize these difficulties and problems experienced by the subordinates. The â€Å"western† are perceived as impolite and disruptive because of different communication n corms and traditions which have not been communicated and explained to Westerns people by the CEO (Wood, 2003). 2. The case study vividly portrays the important role of CEO and his vision in organizational culture. Communication should be seen as a process by which knowledge that resides in one or more people comes to be represented in one or more others. Certainly the transfer of knowledge is not the only thing that happens in communication, and for certain purposes it may not be the most useful way of thinking about the process. Below we refer briefly to some other dimensions of communication that may be important for cooperative work. Underlying the knowledge transfer view of communication is the assumption that any communicative act rests on a base of mutual knowledge (West and Turner 2006). The example of Mainland Enterprises reveals a set of mechanisms derives from the fact that individuals can often be assigned to social categories, and such category membership often predicts individual knowledge. Of course, category membership is not a perfect predictor of knowledge.